Do you know who gets the most annoyed when your staff members come to your HR department scheduling office to make schedule change requests? Your staff members!
Think of an RN who wakes up one morning to discover her daughter has strep throat and has to miss school. She has to call your office, hope someone answers and has time to talk, and then work though the hassle of tweaking her schedule and switching shifts around at the last minute.
If she can’t get a hold of you or the situation is more complicated, now she has to make a special trip to work just to sort all this out. And she might be contagious.
Whether you employ law enforcement, physicians, admin, dining staff, maintenance, retirement lifestyle specialists, firefighters, or the many other positions in the 24-hour emergency service providers and retirement care industries, unless you have state of the art scheduling software, you probably face a nonstop stream of employees who need to make changes to their schedules.